We’re always on hand to help and support you with your Finio Loan. Check out our contact details below.
There’s lots of ways to get in touch
If you have specific question, then it might be worth checking out our FAQs to save you time contacting us. Here, you’ll find lots of answers to some of the more common things our customers ask us.
- Live chat
To speak to us online please click here and one of our customer services team will assist you (within our opening hours).
You can send us an email here and we'll aim to get back to you within 24 hours.
Send us a message using your smart phone on 0798 437 2073 during our normal opening hours and chat to one of our customers services team.
- Call us
If you’d rather talk to us then we’re just a phone call away. You can contact a member of our customers services team on 0208 080 6457 who can talk you through your options.
Monday to Friday – 8AM – 6PM
Saturday (existing customers only) 9AM – 1PM
Sundays and Bank Holidays in England and Wales – Closed
(Please note calls may be recorded for training and monitoring purposes)
- Write to us
Finio Loans , The Poynt North, 45 Wollaton Street, Nottingham, NG1 5FW
If you are sending a letter, please include the following information:
Loan agreement number
Full address and postcode