What documentation will I receive? Once you’ve been approved you’ll receive a welcome pack from us, This will include your loan terms and conditions s and information about your Direct Debit and repayment dates. You should read through these and keep them safe for future reference. Related articles What happens after I’ve submitted my application? When do I get my money? Why have I been asked to submit additional documentation as part of my application? Why am I being asked to log into my bank account? How do I contact you?