Why can’t I see my payments in my online account? We’re working on making it possible to see what payments you’ve made on your loan and the amount you’ve got left to pay. Until then, if you do want to check anything about your account please get in touch. Related articles How do I login to my online account? Can I manage my account online? When do I get my money? Likely Loan customer - Why have I been sent to this website? How do I change my regular payment date?