Most customers find they can solve the majority of the queries via their online account. This includes requesting a settlement figure, changing your details, asking for support with your payments and looking to borrow more.
The best way to get in touch with us is by using Live Chat. Click the Blue “Help” button at the bottom of this page and select “Live Chat” to chat with one of our team.
Other ways to contact us include:
Call us (Please note calls may be recorded for training and monitoring purposes):
- Existing Customers - 0208 080 6457 (Monday – Friday, 8am – 6pm & Saturday 9am – 1pm)
- Loan Application Queries - 0208 080 6450 (Monday – Friday, 8am – 6pm)
Write to us: Likely Loans, The Poynt North, 45 Wollaton Street, Nottingham, NG1 5FW
If you are sending a letter, please include the following information:
- Loan agreement number
- Full address and postcode