What happens if I miss a payment? If your circumstances change and you find you are struggling to make your repayments you can access help online. To find out more about the options you have available to you go see the Money worries section of our website. Related articles Will I be charged additional interest if I miss a payment? What should I do if I'm struggling to pay? What happens if I miss a payment? What can I expect if I contact you about my money worries? Can I increase my existing loan?