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Before you apply

  • How much can I borrow?
  • I have a poor credit rating – can I apply?
  • Will applying affect my credit file?
  • Do you charge an arrangement fee?
  • Do I need to be a homeowner to apply for a Finio Loan?
  • Are there other ways we can help?

Applying for a Finio Loan

  • How do I apply for a Finio Loan?
  • What information do I need to apply for a loan?
  • Why am I being asked to log into my bank account?
  • Why have I been asked to prove my income?

Paylink Debt Consolidation Loans

  • What is a debt consolidation loan?
  • How do Debt Consolidation Loans work?
  • Who are Paylink?
  • I have a debt consolidation loan application in flight, should I pay my existing payments to existing lenders?
  • What happens if I change my mind?
  • Does paying off a loan early affect my credit score?

Why do I need to link my bank account?

  • What is Open Banking?
  • What happens if I can't find my bank on the Open Banking list?
  • Do I have to agree to Open Banking to apply for a loan?
  • What information will you be able to see?
  • Who can see my login information and is it safe?

Completing your application

  • I can’t upload my documents
  • Why have I been asked to submit additional documentation as part of my application?

Next steps

  • What happens after I’ve submitted my application?
  • How do I cancel my application?
  • When do I get my money?
  • What documentation will I receive?

Still need help?

Can't find what are you looking for? Get in touch with us and
one of our customer support agents will be able to help you.

Contact us

Looking for additional support?

Ways to Pay

There are several ways you can make the repayments for your loan either by Direct Debit or by paying online. You decide what's best for you.

View Ways to pay

Money worries

We've created range of tools, which you can find in your online account to help you manage if you find you're struggling to meet your contractual payments.

View Money worries
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Finio Loans is a trading style of Oakbrook Finance Limited, Registered in England and Wales No. 07831517.

Registered Office: The Poynt North, 45 Wollaton Street, Nottingham, NG1 5FW. Authorised and regulated by the Financial Conduct Authority.

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