How do I pay?

• How do I make my repayments?
• Can I pay by cheque?
• Can I pay by Credit Card?
• What other ways can I make my repayments?

Managing my regular payments

• What happens if my Direct Debit due date falls on a weekend or a Bank Holiday?
• Can I cancel a payment that is being processed?
• How do I change my Direct Debit details?
• How do I change my regular repayment date?
• How do I set up a Direct Debit?
• If my Direct Debit fails, will you attempt to take the payment again?

One off payments

• Can I pay my loan off early?
• How long do payments take to clear?
• What happens if I make additional repayments on my loan?
• If I make an additional payment, will my Direct Debit still try to take the money from my bank?
• What if I want to make a partial settlement?

Pay by Bank

• What is ‘Pay by Bank’?
• How does ‘Pay by Bank’ work?
• What makes ‘Pay by Bank’ different?
• What are the benefits of using ‘Pay by Bank’?
• Is ‘Pay by Bank’ secure?
• What banks are supported with ‘Pay by Bank’?

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